These guidelines ensure a safe, respectful, and dignified living environment for all residents.
I. Core Conduct and Sobriety
Zero Tolerance Policy: This facility maintains a 100% drug and alcohol-free environment; any resident who returns to using alcohol or illegal drugs will be subject to immediate expulsion.
Nuisance Activities: Residents must not engage in activities that disturb the peace, including loud noises, harassment of neighbors, vandalism, or illegal drug activity.
Good Neighbor Policy: Residents are expected to be respectful neighbors and responsible citizens at all times.
II. Safety and Emergency Procedures
Exit Training: All residents must be shown the location and use of all emergency exits within 24 hours of arrival.
Fire Safety: Residents must participate in mandatory fire and evacuation training at least twice per year.
Equipment Integrity: It is a violation of house rules to tamper with hard-wired smoke detectors, carbon monoxide detectors, or fire extinguishers.
Flammables: No gasoline-operated equipment or flammable supplies may be stored inside the facility.
III. Health, Sanitation, and Maintenance
Personal Space: Residents must keep their sleeping rooms clean and free of dust and dirt. Clothing must be stored in provided drawers or hanging spaces and never on the floor.
Trash Removal: Residents are responsible for placing trash in watertight, covered containers; garbage is removed from the premises at least once per week.
Kitchen Use: The kitchen must be maintained in a sanitary condition; residents must observe proper hand-washing methods when handling food.
Laundry: Soiled linens and laundry must be bagged or placed in hampers and may not be transported through or stored in food preparation areas.
IV. Medication and Personal Care
Self-Administration: Residents must be capable of self-administering their own medication. Staff assistance is strictly limited to reminders and helping open containers.
Locked Storage: All medications must be stored in the provided central or individual locked storage areas.
Personal Care Limits: Residents must be able to eat, bathe, dress, and move independently. If a resident requires assistance with these "personal care services," they must transition to a higher level of licensed care.
V. Financial and Administrative Rules
Payment Standards: Residents are responsible for paying their Equal Expense Share (EES) or rent portion on time as outlined in their service agreement.
Financial Integrity: Residents and staff are prohibited from borrowing or loaning money to one another.
Access to Records: Residents have the right to access their financial and facility inspection records within 48 hours of a written request.
VI. Resident Rights and Support
Freedom from Retaliation: No resident will be harassed or threatened for reporting allegations of abuse, neglect, or exploitation to the Texas Department of Family and Protective Services (1-800-252-5400).
Communication: A telephone is available 24 hours a day in a private area for resident use.
Visitation: Visitors are welcome in public areas but must adhere to the same conduct standards as residents.
Questions About Our House Rules?
Our team is here to help clarify any questions you may have about our community guidelines and expectations.